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Hospitality Sector roles

1. Front Desk/Receptionist: Front desk staff are responsible for welcoming guests, checking them in and out, answering inquiries, and providing information about the hotel or establishment.

2. Housekeeping: Housekeepers are responsible for maintaining the cleanliness and orderliness of guest rooms and common areas.

3. Waitstaff: Waitstaff includes servers and bartenders who take food and drink orders, serve customers, and ensure a positive dining experience.

4. Cooks and Chefs: These professionals prepare and cook meals in restaurants, hotels, or catering services.

5. Event Staff: Event staff can include event planners, coordinators, and support staff who assist in setting up and managing events in venues such as wedding receptions, conferences, and parties.

6. Concierge: Concierges assist guests with various needs, including booking reservations, arranging transportation, and providing recommendations for local attractions.

7. Bellhop/Porter: These employees help guests with their luggage and other requests upon arrival and departure.


8. Housekeeping Supervisor: Supervisors oversee housekeeping staff and ensure that rooms are cleaned and maintained to high standards.

9. General Manager: The general manager is responsible for overseeing the day-to-day operations of the establishment, including staff management, customer service, and financial management.

10. Sales and Marketing: Sales and marketing professionals work to promote the establishment, attract customers, and manage bookings and reservations.

11. Event Coordinator: Event coordinators plan and manage events, ensuring all details are taken care of, from logistics to catering.

12. Security: Security personnel ensure the safety of guests and staff and may be responsible for monitoring surveillance systems.

13. Maintenance and Facilities: Maintenance staff are responsible for the upkeep and repair of the building and its amenities.

14. Human Resources: HR professionals handle staffing, training, and employee relations matters for the hospitality business.

15. Accounting and Finance: These roles involve managing the financial aspects of the establishment, including budgets, payroll, and financial reporting.

16. Guest Services: Guest service representatives provide assistance and support to guests during their stay, addressing any concerns or requests.

17. Spa and Wellness Staff: If your establishment has a spa or wellness center, you may feature roles like massage therapists, estheticians, and fitness instructors.

18. Valet Parking Attendants: Valet attendants assist guests with parking and retrieving their vehicles.

19. Room Service Staff: In hotels, room service staff take food and beverage orders and deliver them to guest rooms.

20. Tour Guides: In tourist destinations, tour guides provide informative tours and experiences to visitors.